For Patients

Our Services

We offer a wide range of services such as Social PrescribersMental Health Practitioners and Health & Wellbeing Coaches, in partnership with your local GP Practice. For more information, go to Our Services webpage.

Book an Appointment or Get Advice

Black and white hand holding phone advertising NHS App on a blue backdrop

There are now a range of ways you can get advice and book an appointment, including online consultations and by using the NHS App.  Our member practices offer different options, and so it’s best to check your practice website for the very latest information.

One of the fastest ways to get advice or book an appointment, is to use the NHS App. Keep reading to find out more.

What is the NHS App?

The NHS App is an app designed to allow you to access NHS Services. It allows you to access services without the need to sit in a telephone queue. You will need to prove who you are to have full access to the NHS App, but once you have done this you’ll be able to do things such as order repeat prescriptionsbook and manage appointments and view your health record. You can find out more about what you can do on the NHS App on the NHS Website.

How do I access the NHS App?

You can download the app onto a smartphone (if the smartphone was made after 2016), or you can access the same services by logging into the NHS website.

Problems with the NHS App

What if I have a technical problem with the NHS App?
I can’t remember my login details, what can I do?

Please see this link for further instructions on how to reset your password.

Where can I go for help and support on the NHS App

Head to the NHS App Help and Support page on the NHS Website

GP Enhanced Access

We are also working together to offer patients better access to GP appointments and to provide additional appointments outside of their normal opening hours. These are known as enhanced hours appointments and are available:

  • Monday-Friday: 18:30 to 20:00
  • Saturday and Sunday: 08:00-20:00
  • Bank Holidays: 08:00-20:00

If you or a member of your family need medical advice or treatment during these times, and are registered at one of our GP Member Practices, you can call us on 0333 332 6570 to ask for an appointment. Please note that all calls are recorded for training and monitoring purposes.

Find out more about GP Enhanced Access here

Cancelling an Appointment

If you wish to cancel an appointment, please call us on 0333 332 6570, alternatively please contact your registered GP practice. Please note that all calls are recorded for training and monitoring purposes

Medical Emergencies

In case of a medical emergency please contact 999.

Members area