GP Home Visiting

The growing population, demand for appointments and movement of services from hospitals to primary care continues to increase pressure on general practice. Home visits are a core requirement for general practice, especially for those people who are housebound, deemed high risk, frail or vulnerable. However, home visits take considerable time and GPs usually must fit them around in other clinical commitments.

The Home Visiting Service (HVS) is an important service for Sutton patients and practices. This service is intended to provide practices and patients with a same day and rapid access/acute (within 2 hours) home visiting solution. During the peak of the COVID-19 pandemic it provided home visits to patients with COVID symptoms to support their care and effective management of the virus. Since its inception the service has moved from a GP led to a paramedic led model.

This service supports GPs to continue to support their acutely unwell patients, housebound, patients deemed high risk, frail or vulnerable.

Operational Hours

  • Monday to Sunday, 8.00 to 20.00, including bank holidays:
  • Paramedic staff hours 8.00 to 20.00

Referral Hours

  • Monday to Friday, 9.30 to 17.30

     Email [email protected] or phone on 07985 648 220

  • Saturday and Sunday, 8.00 to 18.00

     Email [email protected] or phone on 0333 332 6570

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